Help and your subscription
Starting the free trial, activating your product key, moving to another computer and cancelling.
The free trial
Download Power Animate and open it: the 7-day trial starts by itself, with no sign-up and no card. Everything is unlocked, but every video you export carries a large poweranimate.net watermark and the Power Animate ending.
After 7 days you can still open and edit your projects, but exporting and some tools need a subscription. Your projects are never deleted.
Subscribing
Choose $9.99 a month or $79 a year. Checkout is handled by Lemon Squeezy, who take care of the payment and any sales tax. When you've paid, your product key is in your receipt email and on your order page. It's a long code with dashes, like 38B1460A-5104-4067-A91D-77B872934D51.
Activating your product key
- Open Power Animate and click Enter product key (on the trial badge, or in Help).
- Copy your key from your receipt email and paste it in.
- Click Activate. This needs the internet once. The watermark goes away straight away.
One subscription works on up to 3 of your computers at once, for example a desktop, a laptop and a school computer.
Using it offline
Power Animate works without the internet. About once a week, when you're online, it quietly checks your subscription. If you're offline it keeps working for up to 30 days, and reminds you near the end to connect once.
Moving to another computer
- On the old computer, open Power Animate and click Move to another computer. This frees one of your 3 places.
- On the new computer, install Power Animate and enter the same product key.
Old computer broken or gone? Contact us with your key and we'll free its place.
Your projects are saved on your computer, not online. To bring them along, use Save to keep a project file and open it on the new computer.
Managing or cancelling
Click Manage subscription in Power Animate, or the button below, and sign in with the link Lemon Squeezy emails you. Their secure page lets you change your card, switch between monthly and yearly, see your key and receipts, or cancel.
If you cancel, Power Animate stays unlocked until the end of the time you've paid for. After that it goes back to the free mode, and your projects are kept. You can subscribe again any time.
Lost your product key?
It's in your receipt email from Lemon Squeezy. You can also click Manage subscription, sign in with the email you paid with, and find it next to your subscription.
For parents
Power Animate is made to be kid-friendly. The free trial needs no card, so nothing can be bought by accident; in the app, the Subscribe button asks children to fetch a grown-up first. Projects, photos and recordings stay on your computer. Activation only sends the product key and a random computer code, never your child's name or work.
Contact us
Email support is coming soon. Until then, the answers above cover activating, moving and cancelling.